Ecopart UK Delivery Information & Options
STANDARD PARCEL DELIVERY (UP TO 30KG)
Small items weighing up to 30kg are delivered by DPD.
- Standard delivery is a 2 working day service, excluding the day of dispatch.
- To receive dispatch and delivery notifications by email and SMS, please provide your email address and mobile number during checkout.
- DPD will notify you when your order has been dispatched and provide an estimated delivery date.
- If the proposed delivery date is not convenient, you can reschedule your delivery using the link provided in your email or text message.
Please note: Items weighing over 30kg or measuring longer than 1.2 metres may incur an additional delivery charge.
PALLET DELIVERIES
Larger items, including:
- Doors
- Bonnets
- Bumpers
- Engines
- Other oversized parts
are securely palletised and delivered by FEDEX
Delivery Times
UK & Ireland
- Earliest delivery is 48 hours after the day of purchase, excluding the dispatch day.
- Deliveries are made during business hours: 8:30am – 5:30pm
European Destinations
- Delivery typically takes 3–5 working days from the day of dispatch.
What important information should you know about your delivery?
You must ensure someone is available to receive and sign for your delivery. If delivery cannot be completed because no one is available to accept the goods or the delivery location is unsuitable for a pallet delivery, a redelivery charge will apply and must be paid before another delivery can be arranged.
If delivery cannot be completed because:
- No one is available to accept the goods, or
- The delivery location is unsuitable for a pallet delivery,
A redelivery charge will apply and must be paid before another delivery can be arranged.
INTERNATIONAL DELIVERY
We deliver to a wide range of international destinations.
If your country is not listed in our delivery options, please contact us for a delivery quotation.
DELIVERY NOTIFICATIONS
For DPD deliveries, you will receive:
- Email confirmation when your order is dispatched.
- SMS and/or email with your expected delivery date.
- The option to rearrange your delivery if the scheduled date is not suitable.
WHEN YOUR ORDER ARRIVES
Please inspect your delivery carefully before signing or it.
This is important because the couriers liability ends once the delivery has been signed for as being received in good condition.
If the packaging appears damaged:
Inspect
Yes, you should inspect the parcel before accepting it where possible.
Check
If the driver does not allow you to inspect the contents, you should sign for the delivery and clearly write a note about the condition.
Sign
When signing for a damaged delivery, you should write "Damaged" instead of your signature.
Following these instructions helps us process any damage claims quickly and efficiently.